Professional Certified-Business-Analyst Practice Exam Pdf - Easy and Guaranteed Certified-Business-Analyst Exam Success

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Salesforce Certified Business Analyst exam is designed to test a candidate's knowledge and skills in the areas of Salesforce functionality, business process analysis, requirements gathering and documentation, solution design, and change management. Certified-Business-Analyst exam consists of 60 multiple-choice questions and is timed at 105 minutes. Candidates must achieve a passing score of 63% or higher to earn the certification.

Salesforce is a cloud-based Customer Relationship Management (CRM) platform that helps businesses of all sizes to manage their customer interactions efficiently. The Salesforce Certified Business Analyst (SCBA) certification is designed for professionals who want to validate their skills and knowledge in working with the Salesforce platform. Salesforce Certified Business Analyst Exam certification is a great way to demonstrate your expertise in analyzing business requirements and designing solutions using Salesforce.

Salesforce Certified Business Analyst Exam is a rigorous certification program that covers a wide range of topics related to business analysis within the Salesforce platform. Certified-Business-Analyst Exam consists of multiple-choice questions that test candidates on their knowledge of Salesforce functionality, best practices for business analysis, and the ability to apply that knowledge to real-world scenarios. To become certified, candidates must pass the exam with a score of at least 68%.

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Salesforce Certified Business Analyst Exam Sample Questions (Q125-Q130):

NEW QUESTION # 125
From where can an Admin unlock a user?

A. Setup > Object Manager > Users > Select User > Unlock
B. Users > Select user > Unlock
C. Users > Logins > Unlock Users
D. Setup > Locked Users > Unlock

Answer: B

NEW QUESTION # 126
The business analyst (BA) at Cloud Kicks (CK) is writing user stones for an upcoming Commerce Cloud website release. One of the requirements from the technical team is to perform stress testing for an upcoming promotion. The BA is translating the requirement into a user story.
Which user story most accurately represents the goal?

A. As a site administrator of the CK website, I want to make sure that the web server can process requests at 150% of the average traffic rate during the latest promotion.
B. As a user, I want to make sure that shoppers on the CK website can complete their purchases without disruption during the newest promotion.
C. As a visitor to the CK website, I want to make sure that I can shop without disruption during a large promotion so I have a frictionless shopping experience.

Answer: A

Explanation:
Explanation
The user story that most accurately represents the goal is B. As a site administrator of the CK website, I want to make sure that the web server can process requests at 150% of the average traffic rate during the latest promotion. This user story clearly defines who (site administrator), what (make sure that the web server can process requests), why (during the latest promotion), and how (at 150% of the average traffic rate). This user story also aligns with the goal of performing stress testing for an upcoming promotion, which is a type of testing that evaluates how a system performs under extreme load or demand. The other options are either inaccurate or incomplete. Option A is inaccurate because it does not represent the goal of stress testing, but rather the goal of usability testing, which is a type of testing that evaluates how easy and intuitive a system is to use. Option C is incomplete because it does not specify how (at what rate or level) to make sure that shoppers can complete their purchases without disruption. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-user-stories/write-user-stories

NEW QUESTION # 127
Universal Containers has asked a business analyst (BA) to assist the sales management team with a request for a new picklist field called "Lost Reason" on the Opportunity object with the goal of improving pipeline reports. After mapping the managers to the sales leader persona and obtaining feedback from them, the BA has discovered that the managers want to better understand Closed/Lost Opportunities so they can help sales teams close more deals.
Which option should the BA use to construct the user story?

A. As a sales team member, I need additional enablement training and reporting information to help the improve close rates.
B. AS a sales leader, I need a new "Closed/Lost Reason" picklist field on Opportunities and better reports to help the sales team improve close rates.
C. As a sales leader, I want to see more details on Closed/Lost Opportunities so I can help the sales team improve close rates.

Answer: C

NEW QUESTION # 128
Universal Containers (UC) is wording with an implementation partner to help it optimize Salesforce. A new business analyst (BA) from the partner was introduced to UC stakeholders a few weeks into the project The BA is getting to know each of the stakeholders by their roles and contributions. However, the BA had one misstep and is slightly embarrassed.
What should the BA do to build trust with the stakeholders?

A. Be vulnerable and own their mistake.
B. Ask their supervisor for help immediately.
C. Promise to work harder to avoid other mistakes.

Answer: A

Explanation:
The best way for a business analyst to build trust with stakeholders after making a mistake is to be vulnerable and own their mistake. This will show honesty, humility, accountability, and willingness to learn from errors.
Promising to work harder to avoid other mistakes may sound defensive or unrealistic without acknowledging what went wrong or how to fix it. Asking their supervisor for help immediately may seem desperate or unprofessional without trying to resolve it first with stakeholders. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/collaboratio

NEW QUESTION # 129
Northern Trail Outfitters is Updating Its customer portal built on Experience Cloud. The team has drafted a user story:
"As a customer, I want to be able to chat with a support agent and view my account, see my orders, and ask questions via the customer port.
What should a business analyst do to improve this user story?

A. Adjust the goal of the user story to be independent.
B. Include specific information about potential Salesforce solutions.
C. Estimate how long it will take the technical team to complete the story.

Answer: A

Explanation:
This answer suggests adjusting the goal of the user story to be independent as a way to improve this user story for updating its customer portal built on Experience Cloud. The goal of a user story is what the user or stakeholder wants to accomplish, why they want to accomplish it, and how they will measure success. The goal of a user story should be independent, meaning that it does not depend on or overlap with other user stories. This user story has a goal that is too broad and complex, as it includes multiple features or functionalities (chat with a support agent, view account, see orders, ask questions) in one user story. Adjusting the goal of the user story to be independent can help to break down this user story into smaller and simpler user stories that can be completed in one sprint. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-user-stories

NEW QUESTION # 130
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Professional Certified-Business-Analyst Practice Exam Pdf - Easy and Guaranteed Certified-Business-Analyst Exam Success

Latest Certified-Business-Analyst Dumps Pdf & Certified-Business-Analyst Latest Test Labs

Salesforce Certified Business Analyst Exam Sample Questions (Q125-Q130):

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